Can Doctors Receptionist Give Out Test Results?

Can a GP receptionist tell you your test results?

A receptionist can tell you the advice the doctor has given, i.e.

normal result or you need to see the Doctor or Nurse..

Can doctors receptionists see your medical records?

Practice staff, for example receptionists, are never told of your confidential consultations. However, they do have access to your records in order to type letters, file and scan incoming hospital letters and for a number of other administrative duties. They are not allowed to access your notes for any other purpose.

Do doctors call with bad test results?

If a normal or negative test result comes back, the physician can telephone the patient with the “good news,” and patients have the option of canceling the follow-up appointment. Although it is preferable to give bad news face-to-face, there may be times when giving bad news over the phone is unavoidable.

Do doctors have to give you test results?

A rule has been enacted by the federal government, which requires labs to provide test results to patients who request them. The labs have up to 30 days to supply the results to patients, which they may do either electronically or on paper.

Can a doctor give you test results over the phone?

Giving information over the phone is reasonable to do if done properly. Clearly, a doctor or a doctor’s office shouldn’t call and leave a message on the answering machine. But if a patient calls for the results, someone in the office should be available to give the test results.

Do doctors call with normal test results?

And in many cases, doctors may choose not to call patients “because we know that they know we know what’s going on, and they trust us, so we don’t call unless it’s necessary,” he says. “We have found when we call patients about lab results, they give us better patient satisfaction scores.